My mother’s refrigerator is 17 years old, like most of our appliances. It was a floor model purchased at McKenna’s Furniture in Summerside. Nothing fancy, no ice makers or motherboards. Whirlpool Gold GT19DK.
A few times over this little insulated box’s life, we have found water inside below the crispers and on some of the shelves.
After some internet searching, and remembering the appliance expert on CBC Maritime Noon talking about a similar situation, it seemed the likely culprit would be crumbs in the defrost drain hose from the freezer. I removed a few screws, pulled out some panels, and used a hair dryer and a scraper to remove ice that had built up and caused the flooding. I was soon rewarded with the satisfying sound of water running down the drain into the pan below the refrigerator as I flushed out the hose with a turkey baster and some hot water.
The tell-tale puddle appeared a month ago, so I went through this defrosting process again. Then it happened a couple of weeks later, and I figured I needed a better solution.
So, I watched lots of videos and read lots of articles. Seems this icing up is a problem for many other people, and Whirlpool has released a fix without saying there is something inherently wrong with the design of their products. You can buy this part for about $20 plus $10 shipping. It’s a piece of metal you clip on the the defrost heater.
Or, you can save the $30 and do as this fellow and many others suggest: wrap one end of some copper wire around the defrost heater and stick the other end down the drain hole. This will hopefully direct enough heat to keep this silly setup from freezing and glaciating (I don’t think that’s a word, but spellcheck is letting it go, so now it’s a word!).
It’s been two weeks and all is as it should be in the refrigerator. Fingers crossed.